$115.00 AUD
Last updated: 17 July 2026
This Privacy Policy describes how Sheree Knobel Colour Pty Ltd t/a Bixie Colour ("Bixie Colour", "we", "our" or "us") collects, uses, stores and discloses your personal information when you:
visit our website;
purchase products through our online store;
submit an enquiry;
complete a contact or consultation form;
join a waitlist;
subscribe to our marketing communications; or
otherwise interact with us through our website.
We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
The personal information we collect depends on how you interact with our website.
When you visit our website, we may automatically collect information including:
Browser type and version
IP address
Device information
Time zone
Pages viewed
Search terms
Website usage and interactions
Cookies and analytics data
We collect this information to:
operate and improve our website;
understand how visitors use our website;
analyse website performance;
personalise your experience; and
improve our marketing and advertising.
This information may be collected using cookies, pixels and similar technologies.
When you complete a form on our website, request an appointment, join a waitlist or contact us, we may collect information including:
Name
Email address
Phone number
Instagram handle (where provided)
Hair goals
Hair history
Uploaded inspiration or reference images
Appointment preferences
Any other information you choose to provide
We collect this information to:
respond to your enquiry;
manage appointment requests and waitlists;
recommend the most suitable stylist for your hair goals;
contact you regarding appointment opportunities;
provide customer support; and
improve our customer service.
When purchasing products through our online store, we may collect:
Name
Billing address
Shipping address
Email address
Phone number
Payment information (processed securely by our payment providers)
We use this information to process your order, arrange shipping and communicate with you regarding your purchase.
We may use your personal information to:
respond to enquiries;
manage appointment requests and waitlists;
contact you regarding bookings or appointment availability;
recommend suitable stylists;
process online orders;
provide customer support;
improve our website and services;
administer loyalty or rewards programs;
send appointment reminders and service updates;
send marketing communications where you have consented or where otherwise permitted by law; and
comply with our legal obligations.
If you choose to receive marketing communications from us, we may send you information about:
appointment availability;
salon news;
education events;
promotions;
new products;
services; and
special offers.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
We only share your personal information where reasonably necessary to operate our business.
We may share your information with trusted third-party service providers who assist us with services including:
website hosting;
ecommerce;
appointment and customer management;
customer relationship management (CRM);
payment processing;
email and SMS communications;
marketing automation;
analytics;
customer support; and
other technology services that help us operate our business.
These service providers only receive the information necessary to perform services on our behalf and are required to handle your information appropriately.
We may also disclose your information where required by law.
Our website uses cookies and similar technologies to:
remember your preferences;
improve website functionality;
measure website performance;
understand visitor behaviour; and
personalise advertising.
You can manage cookies through your browser settings.
We retain personal information only for as long as reasonably necessary to:
provide our services;
manage enquiries and waitlists;
comply with legal obligations;
resolve disputes; and
maintain business records.
You may request that we update or delete your personal information where legally permitted.
You may request to:
access your personal information;
correct inaccurate information;
update your personal information;
request deletion of your information where appropriate; or
withdraw your consent to receive marketing communications.
To make a request, please contact us using the details below.
Our website is not intended for children under the age of 14. We do not knowingly collect personal information through our website from children under 14 without appropriate consent. If you believe a child has provided us with personal information through our website, please contact us and we will take reasonable steps to remove it.
We take reasonable steps to protect your personal information against misuse, interference, loss, unauthorised access, modification and disclosure.
While no method of electronic storage or transmission is completely secure, we use reputable service providers and appropriate security measures to safeguard your personal information.
We may update this Privacy Policy from time to time to reflect changes to our website, our business practices, technology, legal obligations or the services we provide.
The most current version will always be available on this website.
If you have any questions about this Privacy Policy or would like to access, update or correct your personal information, please contact us:
Bixie Colour
Sheree Knobel Colour Pty Ltd
296–300 Kingsway
Caringbah NSW 2229
Australia
Email: hello@bixie.com.au
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
